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MJ
Mary J

1 reviews | Active since Feb 2023

27 Feb 2023, 14:10

Game RCS store card (In arrears even when it has been settled)

I have settled my game rcs store account last year april already and I am still getting a bad report on my credit score as this has not been removed yet. Phoned game they said they going to escalate this and phone me back, then I phoned again a week after they said they wil get the manager to phone me, guess what nothing happened yet again. This is the worst loan a person can take I would rather in future make sure everyone know that make debt just not by game rcs. I have litteraly been struggeling for 10 months now.

0
Replies (5)
RCS
RCS's reply28 Feb 2023, 09:09
Official
Dear Mary J, we are in the process of having the matter investigated, further feedback will be provided to you via email. Please check your inbox for an update. 

 

RCS Cards 

MJ
Mary J's update03 Mar 2023, 17:03
Reviewer Update
See as I thought nothing ever happens with you still waiting on the feedback this is really bad service.
RCS
RCS's reply06 Mar 2023, 13:59
Official
Hi Marry; we have responded to you via email. Our investigations take up to 5 working days, please see your inbox for further information. 


RCS Cards

MJ
Mary J's update06 Mar 2023, 21:53
Reviewer Update
Thank you RCS for sorting this out for me
RCS
RCS's reply16 Mar 2023, 09:13
Official
 Good day 

We are pleased to inform you that your complaint has been resolved. 

Please accept our apologies for the inconvenience this may have caused you. 

I trust you find the above in order. 

Kind Regards, 

RCS CARDS