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Asiphe N
1 reviews | Active since Sept 2022
14 Nov 2022, 19:43
Game Rcs card
I have a Game RCS Card, and last month I had an outstanding balance of R535.64 and I paid it off on the 25th of October. But, this month I received a statement today that shows I'm owing R752.10. I called Rcs to clarify if where is this money they say I owe them comes from, the consultant said I should wait he is checking on the system after some minutes waiting he hung up on me. I need this to be sorted out!!!!
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Replies (3)
RCS's replyOfficial
17 Nov 2022, 10:35Good day We herewith acknowledge receipt of your complaint. We have escalated your complaint to the relevant department for further assistance. Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** Kind RegardsRCS Group
RCS's reply17 Nov 2022, 10:35
Official
Good day We herewith acknowledge receipt of your complaint. We have escalated your complaint to the relevant department for further assistance. Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** Kind RegardsRCS Group
RCS's replyOfficial
17 Nov 2022, 10:56Good day We are pleased to inform you that your complaint has been resolved. Please accept our apologies for the inconvenience this may have caused you. I trust you find the above in order. Kind Regards,RCS CARDS
RCS's reply17 Nov 2022, 10:56
Official
Good day We are pleased to inform you that your complaint has been resolved. Please accept our apologies for the inconvenience this may have caused you. I trust you find the above in order. Kind Regards,RCS CARDS
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Asiphe N's updateReviewer Update
17 Nov 2022, 11:40Thank you for resolving my issue.
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Asiphe N's update17 Nov 2022, 11:40
Reviewer Update
Thank you for resolving my issue.