lM
lee M
1 reviews | Active since Jun 2010
04 Dec 2018, 09:43
Game and RCS please close this account
Dear Game
You've been harassing and stalking me!! and now that I've requested my account to be closed you suddenly mum, I was receiving phone call after phone call, thousands of email which means you are capable of harassing your customers when you need you payment but cant seem to be of any help when it comes to them
I requested that this account be closed 13 Days ago! and have not received any response with regards to that????
Right now you like an irritating rash that wont go away. Please can I have the confirmation that this account has been closed.
Helpful (0)
Replies (4)0
Replies (4)
RCS's replyOfficial
04 Dec 2018, 14:53Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply04 Dec 2018, 14:53
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's replyOfficial
04 Dec 2018, 15:43Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
RCS's reply04 Dec 2018, 15:43
Official
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
lM
lee M's updateReviewer Update
24 Dec 2018, 11:54Dear RCS
It would seem my complaint is not resolved I have sent an email with regards to such and as per usual I received no repose, which is a problem as you know how to harass your customers but you don't know how to respond to their queries.
Please can I be assisted with the above its been going on for far too long!
lM
lee M's update24 Dec 2018, 11:54
Reviewer Update
Dear RCS
It would seem my complaint is not resolved I have sent an email with regards to such and as per usual I received no repose, which is a problem as you know how to harass your customers but you don't know how to respond to their queries.
Please can I be assisted with the above its been going on for far too long!
RCS's replyOfficial
03 Jan 2019, 15:19Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,RCS CARDS
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,RCS CARDS
RCS's reply03 Jan 2019, 15:19
Official
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,RCS CARDS
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,RCS CARDS