1 reviews | Active since Jul 2017

30 Nov 2017, 11:02

Game Account

Good day, I am trying to resolve an issue on my account since July 2017. I've requested to settle my account in July, I've received a settlement letter to the value of R86.16 knowing that my account will then be in a credit of R13.84. I am however receiving invoices from Game since then stating that I owe more monies on my account, I will then phone the call centre to recity and then balance will go back to R0 owed. I want this account to reflect the Credit of R13.84 plus interest from July.

0
Replies (2)
RCS
RCS's reply01 Dec 2017, 11:28
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

Best regards,

RCS
RCS's reply01 Dec 2017, 11:29
Official

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

We trust you find the above in order.

Kind Regards,

RCS CARDS

Best regards,