NK
Naeem K

1 reviews | Active since Aug 2016

18 Aug 2016, 07:10

Game Account

<p>I had accounts with Edgar's, makro & games all the account has been paid up. Edgar's and makro had cleared my name but game still hasn't cleared my name.</p> <p>The accounts were all paid up in may and they have sent me the paid up letter but they did not clear my name.</p> <p>When they wanted me to pay the account they phone me 4 times a day.</p> <p>When I have paid it up they don't do They job and clear my name is spend over R400 on airtime calling them over and over again.</p>

0
Replies (3)
RCS
RCS's reply18 Aug 2016, 08:29
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: **********

Kind Regards

RCS Group

Best regards,

NK
Naeem K's update18 Aug 2016, 08:43
Reviewer Update

Good day

The issue was suppose to be escalated months ago after payment.

I have been calling you guys.

You need to call me and keep me posted on the issue.

Regards

RCS
RCS's reply19 Aug 2016, 07:25
Official

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

We trust you find the above in order.

Kind Regards,

RCS CARDS

Best regards,