DF
Danielle F
1 reviews | Active since Apr 2020
16 Apr 2020, 12:19
Frustration
Hi there I would like to have an email address where I can send my queries through to make arrangements for payment holiday. I work on a no work no pay basis and have been at home. I have been calling your number for the past 2 days an absolutely nothing. Or is there nothing that RCS will be dealing with during this pandemic?
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Replies (2)
RCS's replyOfficial
16 Apr 2020, 12:23Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply16 Apr 2020, 12:23
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
DF
Danielle F's updateReviewer Update
16 Apr 2020, 14:33I cannot see the email it just shows ******. I will await your call
Thank you
Thank you
DF
Danielle F's update16 Apr 2020, 14:33
Reviewer Update
I cannot see the email it just shows ******. I will await your call
Thank you
Thank you