GM
Ganeo M
1 reviews | Active since Mar 2021
23 Mar 2021, 15:50
Frustrated!
Good day I issues paying my loan last year as my company had to shut down due to COVID-19.
I then managed to pay it off last month "February 2020 & received a settlement letter confirming that. RCS loans / recovery department is now giving me the runs arounds when I call them to get feed back regarding removing my name on ITC.
The consultant there are rude transferring me from pillar to post with no luck of anyone giving me answers then they have the nerve for me to rate them....
Really frustrating as I can't buy anything now due to them not clearing my name!
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Replies (1)
RCS's replyOfficial
23 Mar 2021, 16:26Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply23 Mar 2021, 16:26
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group