FRUSTRATED

I misplaced my card a while ago, I called the call centre and told them to block it as I have no clue where I had put it at the time. I have been to Game Gateway twice, to get my card to be reactivated, however, your call centre is non existent as we will hold close to an hour to get to your call centre or you are offline. I called the call centre again to reactivate the card but i was told i need to go to a nearest store to reactivate the card and it will cost over R50.00 rands, my thing is i did not go into the store to block (not cancel) my card, now i must go to the store to reactivate the card, now, i work for a living, i really do not have time to go to Game and always be turned around because your call centre is offline or takes an hour to be responded back too. I need to reactivate the card that is at my disposal. PLEASE!!! I even wrote a message on twitter and i was disappointed about your response. Your are really taking your consumers for granted.