MW
Margo W
1 reviews | Active since Sept 2012
03 May 2018, 21:17
FRUSTRATED
I have been trying to SETTLE MY ACCOUNT with RCS since last Wednesday. Your "collection agent" Blake and Associates are USELESS!!!!! I have asked for the banking details over and over, but just get demand emails! I can't even phone them as they only have an "interactive contact us" section. Nothing gets answered. I DEMAND a discount on my settlement as I REFUSE to pay for their incompetence!!!!!!
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Replies (2)
RCS's replyOfficial
07 May 2018, 13:44Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
RCS's reply07 May 2018, 13:44
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
RCS's replyOfficial
07 May 2018, 15:24Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Best regards,
RCS's reply07 May 2018, 15:24
Official
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Best regards,