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Elsie M

1 reviews | Active since Aug 2015

28 Sept 2021, 09:58

frustrated

I Paid my RCS account which was sitting with Daly. i settled the account in October 2020, still no settlement letter, i have sent number of request to get a settlement letter and still they don't respond

0
Replies (3)
RCS
RCS's reply29 Sept 2021, 08:24
Official
Good day, We herewith acknowledge receipt of your complaint. We have escalated your complaint to the relevant department for further assistance. Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** Kind Regards RCS Group
EM
Elsie M's update04 Oct 2021, 10:53
Reviewer Update
No response still. the same reason i complained here. none response.
RCS
RCS's reply20 Oct 2021, 10:51
Official
Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

I trust you find the above in order.

Kind Regards,

RCS CARDS