********** records & inefficiencies

I obtained the Experian Credit Bureau report which reflected that I owed RCS Auto R2050-00. On enquiries with RCS Customer Service, I learned that Account Nr.*** belonged to some Ms L Ngubane with my ID number details. I asked them to amend their database and update Ms L Ngubane's account with her correct ID number. I emailed them a certified copy of my ID to show them my correct identity. This query dates back to 2013. Eventually, Broadwin Sako sent me an email confirming that RCS Group closed assumably \my account"and that they would remove my name from the Credit Bureau within 14 days of receipt of his mail (dated 03/04/2014). Since then"