RP
Riaan P

1 reviews | Active since May 2009

14 Dec 2021, 16:00

********** Jet Club Membership!

Acc. No: *** Good afternoon,

I am utterly shocked and disgusted by receiving my statement. I have never signed up for Jet Club Membership! This is **********!!! I have never accepted, signed or gave consent to this.

I have been a loyal Edcon customer for many decades and disgusted by this ********** behavior! I requested on several occasions for this **** to be cancelled and my account to be credited. This goes back to June 2021, but you gave give a damn!!! Whenever I call you hang up or transfer me but I never get to speak to anyone. I want my account credited ASAP.

Please acknowledge my complaint!

Regards, Samantha Samson ***

0
Replies (2)
RCS
RCS's reply14 Dec 2021, 16:23
Official
Good day 

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group 
RCS
RCS's reply15 Feb 2022, 13:04
Official
 Good day 

We are pleased to inform you that your complaint has been resolved. 

Please accept our apologies for the inconvenience this may have caused you. 

I trust you find the above in order. 

Kind Regards, 

RCS CARDS