********** Business Practises

<p>I have been a client of the RCS Group for the past 5 years, holding accounts for Makro, Coricraft and Game. Having spent in excess of R100 000.00 across the 3 accounts.</p> <p>On all my previous purchases I have settled the account long before due date. Unfortunately due to financial constraints I am unable to fully service my current outstanding monthly balance with MAKRO, I do however pay R500 towards my balance. RCS now charges me with R20.52 for every call they make to me as well as R20.52 for a collection letter which I am still to recieve. As well as an SMS collectionn fee of R2.85 which I am also still to recieve. This is ********** business practise being charged for these so called letters and sms's. After continual discussions with the so called call centre agents who can only read off the prescribed documentation infront of them. I have come to realise that the RCS group is a waste of time. They do not value their customers and do not offer the service they profess to. I will settle my account as soon as humanly possible and close all accounts I have with RCS. My advise to any potential customers thinking of joining RCS. DONT DO IT. They have ********** business practises.</p> <p> </p> <p> </p>