MS
Mzolisi S

1 reviews | Active since Jul 2018

06 Jul 2018, 13:50

********** application and approval

I have received an email that says I have received a BUSBY VIP card THAT I DID NOT APPLY FOR ********** ********** 22031. It was approved by RCS with information that was obtained *****ULETLY.

My efforts to stop this ********** application have been fruitless considering that on the 13.06.2018 I sent an email to ********** to inform and prevent them giving away my details.

I have phoned the RCS customer helpline on ***this afternoon at around 12:30. I have been asked to send a sample of my signature and an affidavid. I do not feel comfortable with sending a sample with my signature considering that I consider what is happenning to me is *****.

I demand that this ********** activity be investigated and stopped. As I’ve said I did not apply for and have no desire to own a VIP card.

0
Replies (2)
RCS
RCS's reply07 Jul 2018, 15:37
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

Best regards,

RCS
RCS's reply13 Jul 2018, 16:21
Official

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

We trust you find the above in order.

Kind Regards,

RCS CARDS

Best regards,