********** and incorrect accounts

RCS has put someone else's Cape Union Mart account (which is in arrears of 120+ days) on my Credit score and now reflects badly on my ITC check.

I've sent numerous emails and spent about 3 hours on the phone trying to get in contact with someone who can remove this from my name. RCS has since the 17th of Feb (my firs contact with them).

Today is the 7th of March and I have not received even 1 phone call/ 1 email/ 1 sms stating they are working on the problem.

Absolutely POOR service from RCS, if this is what they treat their loyal paying clients like I would not advise anyone to open an RCS account.