1 reviews | Active since Jul 2013
********** activity on my RCS Card
I have been with RCS for 17 years. I have never missed a payment and always spoke well of them to my friends and colleagues. However, in April 2022, someone who used my RCS card was ********** to the value of R40 000 was committed with my RCS store card. The RCS card has never left my possession; I still have the card in my wallet. After sending in all the documents and affidavits required, they sent me a message that one of their consultants would phone me. However, to this day, I have heard nothing from them. They are now sending me SMS messages informing me to make payment. I have tried numerous times to speak with someone in the ***** department, but no one answers the phone. It's been over a month, and I'm still in the dark about my account. I cannot describe my utter disappointment with this "finance company."
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
My RCS store card was **********ly used during the month of April 2022. After sending the required documents to the RCS ***** department, I am happy to report that all has been resolved.
I have been issued a new RCS store card and all ********** purchases including interest were reversed.
Thank you 🙏 RCS ***** department for all your hard work and tireless efforts in clearing my name. 😉
I hope this short message brings hope to others who have been the victim of RCS card *****.
My RCS store card was **********ly used during the month of April 2022. After sending the required documents to the RCS ***** department, I am happy to report that all has been resolved.
I have been issued a new RCS store card and all ********** purchases including interest were reversed.
Thank you 🙏 RCS ***** department for all your hard work and tireless efforts in clearing my name. 😉
I hope this short message brings hope to others who have been the victim of RCS card *****.