MT
Moitheki T
1 reviews | Active since Mar 2018
07 May 2022, 18:30
********** activity on my account
I called to closed that stupid RCS account and was told I have a balance of R19000. Mind you I had settled my account two months prior. Someone **********ly used my card and I can't even get hold of anyone from your ***** department. This institution is a joke and a big *******. I regret ever opening an account with RCS and I'm going to report this to the ombudsman and the NCR cause i can't you guys ruin my credit record.
Helpful (0)
Replies (2)0
Replies (2)
RCS's replyOfficial
08 May 2022, 09:45Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply08 May 2022, 09:45
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's replyOfficial
15 Jul 2022, 11:43Good
We are pleased to inform that your account has been escalated to the ***** department.
Please accept our apologies for any inconvenience this matter may have caused.
We trust you find the above in order.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind regards,RCS Cards
We are pleased to inform that your account has been escalated to the ***** department.
Please accept our apologies for any inconvenience this matter may have caused.
We trust you find the above in order.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind regards,RCS Cards
RCS's reply15 Jul 2022, 11:43
Official
Good
We are pleased to inform that your account has been escalated to the ***** department.
Please accept our apologies for any inconvenience this matter may have caused.
We trust you find the above in order.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind regards,RCS Cards
We are pleased to inform that your account has been escalated to the ***** department.
Please accept our apologies for any inconvenience this matter may have caused.
We trust you find the above in order.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind regards,RCS Cards