********** accounts

Item: RCS
Rating: 1
Author: Refiloe P

I need help , someone is opening ********** accounts using my name and now when i go to the shops i am told that i have to bring the affidavit so they can investigate . My worry is the how many shops will i have to go to close the accounts because of the person who is busy opening one account after another. AND i haven't lost any of my documents either ID or License.

RCScards debited money from my account and i have not opened any accounts with them.

Helpful (0)

Replies (4)

RCS's replyOfficial

04 Mar 2020, 15:59

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards
RCS Group

RCS's reply04 Mar 2020, 15:59

Official

Refiloe P's updateReviewer Update

04 Mar 2020, 16:46

Good day,

Thank You

Refiloe P's update04 Mar 2020, 16:46

Reviewer Update

Good day,

Thank You

Refiloe P's updateReviewer Update

16 Mar 2020, 15:59

Good day,

Any updates with regards to the above query?

Regards

Refiloe P's update16 Mar 2020, 15:59

Reviewer Update

Good day,

Any updates with regards to the above query?

Regards

RCS's replyOfficial

17 Sept 2020, 13:26

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

I trust you find the above in order.

Kind Regards,
RCS CARDS

RCS's reply17 Sept 2020, 13:26

Official