LM
Lisa M

1 reviews | Active since Nov 2021

30 Nov 2021, 13:38

**********

RCS are ********** they call and send you SMS that your account is suspicious transactions on your accounts but when you are ask them to close the account they dont....they are actually working with ********** I have called multiple times spoke to Millicent and Snegugu specifically asked them to block the account and close it and yet today I receive a call from the same Rcs group to tell me I was de*****ed R40000.... yesterday I spoke to a consultant who told me a block was removed on my account and when I asked her why and she couldn't answer coz I asked Snegugu to last week Friday to close my acc and not remove the block till the acc is close now this.....this is an inside job you de***** your own clients the level of audicity that this company has is beyond

0
Replies (2)
RCS
RCS's reply30 Nov 2021, 14:24
Official
Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** 

Kind Regards
RCS Group 
LM
Lisa M's update30 Nov 2021, 16:19
Reviewer Update
What the hell you people you people are *********** and have no sense of urgency