RR
Roy R
1 reviews | Active since Dec 2021
03 Dec 2021, 01:25
***** RCS/Glocell
Yesterday Thursday 2/12/2021 at 17h38 I got a sms - purchase of R275, which i did not authorise was made via Glocell...no after hours service to query or block my account! I shall not be liable for this kind of *****! Disgusting RCS! I will be taking the matter further today!
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Replies (2)
RCS's replyOfficial
03 Dec 2021, 09:48 Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
RCS's reply03 Dec 2021, 09:48
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
RCS's replyOfficial
23 Dec 2021, 14:36 Good day We are pleased to inform you that your complaint has been resolved. Please accept our apologies for the inconvenience this may have caused you. I trust you find the above in order. Kind Regards, RCS CARDS
Best regards,
RCS's reply23 Dec 2021, 14:36
Official
Good day We are pleased to inform you that your complaint has been resolved. Please accept our apologies for the inconvenience this may have caused you. I trust you find the above in order. Kind Regards, RCS CARDS
Best regards,