***** on RCS card and no one in RCS can help!!!
I just found out that someone had used my RCS card to the value of R50k. How is this possible? My email and contact details were changed on YOUR system. Does the POPIA not protect personal information? How did you allow these transactions to go through without someone redflagging it? I have spent the whole day trying to get a dispute form, and your call centre is absolutely useless!!! Please assist urgently. I also want a case to be opened as clearly someone within your company is selling personal information.
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RCS's replyOfficial
25 Feb 2022, 09:29Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply25 Feb 2022, 09:29
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group