1 reviews | Active since Aug 2017

13 Jan 2020, 10:24

*****

I reported a ***** issue in November and I sent all documents to RCS but now they continually sending me letters to pay the storr account. I've been trying call their office's but no response.I urgently need this issue to be sorted because it causing issue on my credit score. I was informed that the person has been arrested but RCS cannot give me any details regarding the person.

0
Replies (2)
RCS
RCS's reply13 Jan 2020, 10:47
Official
Good day 


We herewith acknowledge receipt of your complaint.


We have escalated your complaint to the relevant department for further assistance.


Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***


Kind Regards


RCS Group


's update13 Jan 2020, 10:59
Reviewer Update
Thank you for your response please note. I urgently need this issue to be resolved.