JM
James M
1 reviews | Active since Apr 2022
20 May 2022, 17:16
*****
Hi Hellopeter. The way this company is putting me under a lot of stress, I have been trying to call *** requesting to be transferred to ***** department to follow up on a dispute I made with them regarding a ***** which was made on my account, no one is picking up my call. Since Wednesday 18th May 2022 to date, trying to call this department. I have to wait for 15 to 20 minutes without anyone picking up my call. Or maybe I should have told that they are not working, maybe I would understand. Really I cannot explain the stress that this company have put on me.
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Replies (1)RCS's replyOfficial
20 May 2022, 17:30Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply20 May 2022, 17:30
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
