***** complain

Please assist

On 03 May 2019 I opened a ***** case with RCS busby for credit card , apparently opened my name, **********ly! I submitted all required documents supporting this. Since July I have called almost weekly, to follow up on progress. I was advised that it takes 21 days to resolve the matter. I was not contacted with the details, account still reflect on my credit profile. This accounts are now reflecting as bad debt on my name. RCS busby send me emails and massagers to pay the account . This is causing the bank to decline any credit requests or finance assistance for myself . Everytime I chat to the call centre. no one can help me, The bank is looking for a delisting letter confirming these are ********** so they can clear my bad debt, I need this letter and this case resolved urgently. Account numbers

Thank you