***** at Edgars & RCS

Received my Edgars statement yesterday, and discovered with a shock that someone purchased in excess of R 3000 on my account, **********ly.

The last purchase I made was in June 2020 at Edgars Sandton City, and I've never purchased anything through Edgars Online. The only description reads EDGARS SA, so God knows where this purchase was made.

I have two fundamental issues here: 1) The last two times I personally made a purchase, the ***** department was all over me like a rash to prove I am the actual account holder, but suddenly an ACTUAL ********** transaction takes place, you can't pick up the phone? 2) I supposedly couldn't go ahead and make any more purchases without having gone to collect my NEW card, which I didn't request. I haven't collected anything, so who is making purchases on my account? How are you allowing this? Is this an inside job?

I will NOT be making any further payments until this transaction is reversed, and I want my account closed.