***** Alert

Just had an irritating chat with a chap from RCS Shane basically asking me to investigate myself I went to the store on the 15th of June 2021 to lodge a complaint about a ********** activity on my Game store card. Now I have to do an investigation give them details so that I can not be held ********ly liable for the bill in question of R28598.00, as I was in the store I asked what was expected of me to speed up the investigation I was told to submit a written affidavit along side certified copies of my identity card and store card, of which I submitted those documents but now I have to submit details leading to my store card being used **********ly against my knowledge. I thought that RCS as a service provider has the duty of protecting our data from being ******** used by ********** but clearly I was wrong because right now I'm being made to feel like suspect number one on a case affecting my future credit profile, I don't think these ********* just wake up and find the client data without someone selling the information and data to them I was hoping for RCS to resolve this matter without causing me drama. This chap Shame told me that I might be summoned to court if I don't help them, how am I supposed to help them since I am the aggrieved part here RCS was supposed to divulge how the buying was done on my profile without the verification of my identity document, how the goods which were bought were removed from the shop personal collection or courier delivery, all I got was I can not give those details only the person linked to the investigation can tell. I am not afraid to go to a court of law to defend my integrity when called upon to do so, right now I have been wronged and all that RCS can do is threaten me with legal recourse instead of trying to find the ******** elements within their organization.