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masandy.. zungu

1 reviews | Active since Apr 2017

04 Jan 2018, 14:00

***** account on my name

So there i was...checking my credit record just to see if my name was clean..just incase i needed to purchase anything. To my surprise i found out that i had an existing RCS auto account that i know nothing about, it looks like someone had opened an account using my name and all my details....although i never opened one. I am very disappointed and angry because i believe proper investigations should be done before any accounts are opened or any purchases done.how do i get RCS auto to clear my name??? Please help

0
Replies (2)
RCS
RCS's reply05 Jan 2018, 13:38
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

RCS
RCS's reply08 Jan 2018, 10:52
Official

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

We trust you find the above in order.

Kind Regards,

RCS CARDS