vM
veliswa M
1 reviews | Active since Aug 2013
25 Nov 2019, 15:29
*****
Earlier this year someone tried to open an account with my name, luckily i was called to confirm of it was me, i said no, same this happened again this morning i received an sms from mt bank stating that they requested a bank statement, so i quickly logged in to my TransUnion account to see if an enquiry was made and yes RCS WS builders did make an enquiry, from the morning i have been trying to get ahold of RCS, there is no luck. I want them to decline this account as it was not me. My contact number is ***.
Helpful (0)
Replies (3)0
Replies (3)
RCS's replyOfficial
26 Nov 2019, 08:30Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply26 Nov 2019, 08:30
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's replyOfficial
02 Dec 2019, 14:34Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind RegardsRCS CARDS
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind RegardsRCS CARDS
RCS's reply02 Dec 2019, 14:34
Official
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind RegardsRCS CARDS
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind RegardsRCS CARDS
vM
veliswa M's updateReviewer Update
02 Dec 2019, 15:34thank you so much, appreciate you taking your time to resolve this matter.
vM
veliswa M's update02 Dec 2019, 15:34
Reviewer Update
thank you so much, appreciate you taking your time to resolve this matter.