YI
Yunus I
1 reviews | Active since Nov 2019
01 Nov 2019, 14:59
*****
Good day to all. I need someone help please. I opened an account on the 15th of June this year at game stores via RCS and at the end off that month i settled the account in full .On the 15 July they send me a paid up letter with zero balance. A few months went by they want more money from me I phoned them a few times and ask them what is the R150 that they want from me.They keep on say that they looking into the matter but now i am on ITC
WHAT MUST I DO PLEASE HELP
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Replies (3)0
Replies (3)
RCS's replyOfficial
01 Nov 2019, 15:23Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind RegardsRCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind RegardsRCS Group
RCS's reply01 Nov 2019, 15:23
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind RegardsRCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind RegardsRCS Group
YI
Yunus I's updateReviewer Update
01 Nov 2019, 15:46I PAID the full amount OF 9412.49 and now im listed ... can u explain me for WHAT.....i BEEN PHONING AND PHONING FOR MONTHS TO EXPLAIN ME BUT IS ALWAYS WE GET BACK TO YOU.
YI
Yunus I's update01 Nov 2019, 15:46
Reviewer Update
I PAID the full amount OF 9412.49 and now im listed ... can u explain me for WHAT.....i BEEN PHONING AND PHONING FOR MONTHS TO EXPLAIN ME BUT IS ALWAYS WE GET BACK TO YOU.
RCS's replyOfficial
02 Nov 2019, 09:30Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
RCS's reply02 Nov 2019, 09:30
Official
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS