NT
Neo T
1 reviews | Active since Jan 2019
05 Jan 2019, 10:06
*****
Hi im unhappy due to the current situation my account has been hacked the has been transactions done simultaneously without my consent its been a week since i reported the matter no response as yet credit that was used without my authorization is worth R20000 can someone explain as to how do this ********* access my account whilst my card and info is safe with me at home i even suspect this might be a inside job and please after resolving this issue cancel my account i lost trust in you people I never experienced such I feel vulnerable
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RCS's replyOfficial
10 Jan 2019, 11:43Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
RCS's reply10 Jan 2019, 11:43
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,