NB
Nobuhle B
1 reviews | Active since Nov 2019
02 Nov 2020, 09:50
*****
I have a loan opened under my name with RCS cards that I know nothing off. I only noticed when the first debit order went end of September, I reported the issue to RCS but I have not received any form of communication from them and now second debit order went 31st of October 2020.
I would like for this to be fixed as its a loan that I know nothing off, and having to reverse the debit orders is only charging extra!!
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RCS's replyOfficial
02 Nov 2020, 09:58 Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply02 Nov 2020, 09:58
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group