Fradulent transaction

2 days before Christmas, I received an sms stating that my RCS account had been cleared (with my card in my posession) at a Skybar store. Thousands of rands worth of clothing were purchased at this store. Just like that, without a question. I have not in my entire life heard of this store and had my statement and all documents pertaining to RCS’s investigation drawn up at a police station in Malmesbury, Western cape half an hour later. To date, I have received snotty emails, dont care attitudes and no level of service delivery whatsoever. Their loyal client for many years! How could they ans well as Skybar let a transaction like this go through? How can they treat me like this after all these years. I have changed jobs which entails working with money and after my account has been cleared I can not be made permanent as I now have this on my hands. I have even explained this to them. People, pleas be careful of RCS as they will not put their customers first when it comes to ********** transactions. The biggest shock is that the ******** had access to tools to make a copy of my card. Makes you think!