1 reviews | Active since Apr 2015
FOURTH time my RCS card has been cloned
I have just experienced ********** activity on my RCS card for the FOURTH time.
This has reached ridiculous proportions now and I would like to know what is being done to remedy this situation. It is obvious that there is a breach of security in RCS or in one of the associated stores. It is also obvious now that RCS is not doing any kind of investigation (as I keep being told) as this keeps happening.
I will be turning now to social media and the FAIS Ombudsman to inform the whole country that RCS has been compromised and their personal information which is supposed to be protected by the POPI and FIC and FAIS act, is being freely distributed by either workers within RCS itself, or the stores that RCS is associated with.
I have a hard time believing that my information is safe with RCS and now something needs to be done to ensure the public is made aware of this situation.
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
