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michael M

1 reviews | Active since Feb 2016

16 Mar 2016, 11:57

Fourth and final

RCS Game has disgusted me with the service i am sick and tired. i can not do anything unless they clear my name from ITC ive been pleading and wasting my time and money calling, emailing speaking to different people about my profile update.. My lawyer has called the company Monday and was advised that i should wait 48 hour<br> for it to be resolved. I had to once again phone RCS myself to request feedback and was informed by a consultant that should wait 21 days for my query to be resolved ive been told this so many of times.. Ombudmans and my lawyer will be in contact with your company.

0
Replies (1)
RCS
RCS's reply16 Mar 2016, 13:14
Official
Hello duvani1985,

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards
RCS Group

Best regards,