WG
Wilma G
1 reviews | Active since Nov 2019
09 Dec 2025, 19:12
For 2 days I am struggling to get the digital card
For 2 days I am struggling to get the digital card. Their system is a nightmare.. The person who called me indicated that I should register on Game credit.. Which I did. There is no option for digital card. I registered on RCS app.. It indicates that my details are invalid
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RCS's replyOfficial
10 Dec 2025, 08:16Good day Wilma Da Gama,
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance and will provide you with further feedback on Monday, (confirm the date).
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or email ***
Kind Regards,
RCS Group
RCS's reply10 Dec 2025, 08:16
Official
Good day Wilma Da Gama,
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance and will provide you with further feedback on Monday, (confirm the date).
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or email ***
Kind Regards,
RCS Group