GM
Geraldine M

1 reviews | Active since Dec 2019

24 Dec 2019, 12:41

Financial services

They do not even deserve 1star. Apl**** to them for a small loan to cover the transfer and registration fees of a property which we had cash to pay for. Told them cut off date was 20 Dec. After 2 weeks no news. Got date for cut off extended to 24 Dec at 12:00 and would you believe it this morning at 10:10 they wanted another copy of last bank statement. This was after we had sent them everything we were asked for and them coming back to us on 4 occasions asking for documents we had sent to them in the first place. They don't know their ****s from their elbows and one hand does not know what the other hand does. We also do not appreciate our personal info lying around in what we now percieve as a very *********** company and will not recommend them to any one..

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Replies (1)
RCS
RCS's reply24 Dec 2019, 15:41
Official
Good day 


We herewith acknowledge receipt of your complaint.


We have escalated your complaint to the relevant department for further assistance.


Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***


Kind Regards


RCS Group