KR
Kayla R

1 reviews | Active since Jan 2021

03 Aug 2021, 11:44

FED UP WITH RCS!!!!!!!!!!!!!!!!!!1

I am sick and tired of being pushed and run over.

I paid my account up in full and closed my store card the End of April 2021. It said to take up to 35 working days in order to be closed I waited the required days and called in and they said the request was only put through on the 7 July, ****ed off already I wait another 35 working days. I call again thereafter hence we are in august already they now tell me the request was only sent now the 7 July. ***? Every single time its one thing after another. Up till today the 3 August 2021 my blady account is still open now they putting it through to pending closure. THE ACCOUNT WAS PAID UP IN FULL IT NEEDS TO BE BLADY CLOSED!! Misleading and *********** agents and blady team leader. All a bunch of gready people and *****. FED UP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

0
Replies (1)
RCS
RCS's reply03 Aug 2021, 11:49
Official
Good day 

We herewith acknowledge receipt of your complaint. 

We have escalated your complaint to the relevant department for further assistance. 

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** 

Kind Regards 

RCS Group