EJ
ELIZE J

1 reviews | Active since Feb 2011

16 Apr 2018, 14:30

FED-UP WITH BAD SERVICE

Morning

This account was paid up more than 15 years ago, I was asked to do a avidavat stating it was paid up, June, July 2017 I did send it and here we are almost another year later. Which I did, BUT when I phone I go from RCS TO LAYWERS, BACK TO DMC AND IT IS ALWAYS THE SAME ANSWER. WE ARE BUSY WITH IT. I AM PAYING FOR THE CALLS AND EMAILS. Well I now had enough, I need my name removed from Trans union. No one keeps receipts for 15 years. Once again, this was paid in 2005 Please clear my name.

Regards EW JOHNSON **********

0
Replies (1)
RCS
RCS's reply16 Apr 2018, 16:56
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group