LD
Lauren D
1 reviews | Active since May 2017
20 Jan 2021, 16:03
Fed up
I have had it with RCS Game! I have settled my game account but we are still being harrassed on a daily basis even though i contacted rcs to find out who the collections company is and tge confirmed that the account has been handed over. The advisor at rcs headquarters advised that i should send my paid up letter after payment has been made and i did just that on numerous occasions. Today i find that this account has now been handed over to a different agency. RCS STOP MAKING AS IF THIS IS NOT YOUR PROBLEM BECAUSE WE OPENED AN ACCOUNT WITH YOU AND NOT THESE PEOPLE CALLING US ON A DAILY! FOR GODS SAKE TAKE SOME RESPONSIBILITY!
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Replies (2)
RCS's replyOfficial
20 Jan 2021, 16:38Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply20 Jan 2021, 16:38
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
LD
Lauren D's updateReviewer Update
03 Feb 2021, 20:11It has been more than 2 weeks and Im still being harassed! I take it that my complaint realy does not matter! I do not recommend any1 to do business with this company.
LD
Lauren D's update03 Feb 2021, 20:11
Reviewer Update
It has been more than 2 weeks and Im still being harassed! I take it that my complaint realy does not matter! I do not recommend any1 to do business with this company.