Fast route to credit bureau and blacklisting thanks RCS

RCS where do i start a year later with no help. Thank you for handing me over to MBD without attempting to resolved my claims from CP ins whilst I was out of work during Lockdown. Ive sent you numerous emails and statements for my accounts to which you choose not to respond. You have cancelled my CPI. Your agents are barely capacitated to deal with simple request for statements and queries, Yet you are quick to handover to lawyers to discredit us whilst we try to make things right by communicating with. Your business ethic is appalling and needs to focus on customer centricity post pandemic. We not all trying to avoid you but you trying to ensure we reach the credit bureau as quick as possible. Im yet to speak to someone who can resolve my queries regarding my CPI claims and Restructure of my accounts. I wait with baited breathe.