1 reviews | Active since Oct 2013
<p>I received an sms promotion from RCS cards stating that if i spend 1000 before a certain date i will receive 200 back. i then spent an amount just more than 1000. to my amazement, when i received my statement at the end of the mouth, the discount was not indicated. i called their call centre where i was kept on hold for minutes spending my own airtime which makes it a futile exercise to even claim the 200. nonetheless, i was told they would revert in 48 hours. they never did. today i received another sms promoting a similar offer. i laughed it off.</p>
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RCS Group
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We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
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Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Best regards,
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Best regards,
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