1 reviews | Active since May 2016

01 Dec 2016, 17:25

FALSE INSURANCE

<p>When you see RCS - run. These guys are quick to sign you up for debt & tell you that you will pay insurance every month for your benefit but when it comes time to claim they trip you up with generic e-mails and no solid response. They deliberately do not give you the correct information & keep you running back & forth getting more & more documentation. Only to tell you, after they have wasted your time, that your claim is rejected because you did not do something that they did not tell you about.</p> <p>Pay up and get out from under the clutches QUICKLY</p>

0
Replies (3)
RCS
RCS's reply05 Dec 2016, 15:47
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

Best regards,

RCS
RCS's reply07 Dec 2016, 11:44
Official

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

We trust you find the above in order.

Kind Regards,

RCS CARDS

Best regards,

's update08 Dec 2016, 18:17
Reviewer Update

Are you kidding me?

Exactly how and when was my complaint resolved.

I still have no joy.

Is this another bad joke or just a stunt for the public?