FALSE INFORMATION

Account was handed over to the legal department, and we contacted them. We ask them what our arrear amount was, in order to pay and have this account paid and to have this account regularize again. We then went and paid this account on Sunday the 13th, and we were **** to buy RCS. They told us that when we pay the arrear amount, the account would go back to the store, and not lie in legal. Because they have **** to us, and we used our last money for Grocery Shopping, we thought, at least if we pay the account up to date, we would at the end make use of the card to go grocery shopping, hence the reason why, I request to have this amount reverse. After all, this is my money, and I have authorized it, or they should have my account send back to the store. When we contacted RCS again today, they told us that the account has now been handed over to MBD, and that there is nothing they can do. We contacted MBD, who then said that the it has already been handed over on the 15th. How can an account be handed over on the 15th of December, when a payment was made on the 13th already. WE WANT OUR R2200.00 PAID BACK INTO OUR ACCOUNT OR BRING ACCOUNT BACK TO STORE AS A MATTER OF URGENCY