MW
Mari W

1 reviews | Active since Jan 2016

05 Jan 2024, 15:45

False Credit Bureau THREATS!

Appalling! I received the following sms: "Your missed payment on your GAME account will be recorded at the credit bureau and will reflect negatively against your name, Pay R140.46 today". RCS, you are responsible for the DEBIT ORDER! Trying to call the finance center is 'n joke as according to the voicemail, they are closed. You better pray I this doesn't reflect on my name. Fix your mistake.

0
Replies (2)
RCS
RCS's reply05 Jan 2024, 16:38
Official
Good day 

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

RCS
RCS's reply26 Feb 2024, 10:45
Official
Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

I trust you find the above in order.

Kind Regards,

RCS CARDS