LY
Logan Y
1 reviews | Active since Aug 2012
13 Jul 2015, 11:15
\****"collection calls are annoying"""
This seems to be a trend with credit providers these days.<br> <br> They'll call you to make a payment arrangement on your account (why I can't just get an \until further notice"type of arrangement considering I've been good about meeting my obligations is beyond me) and then they hang up before saying a single word to you.<br> <br> This was the case at 10:34am today. I received a call from +***5 and was told by an automated recording to hold for an important call from the RCS Group. After ~30 seconds of silence"
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Replies (1)RCS's replyOfficial
21 Jul 2015, 09:21Hello Ortund,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply21 Jul 2015, 09:21
Official
Hello Ortund,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
