failure to communicate and now handed over

<br> I have an RCS account that I settled in Dec last year. since then I received calls saying I owe the interest on the settled amount. I made the EFT as recommended by the call center supervisor. Who insured me my account is settled. Since then I 've still received calls, text and also been contacted by blake & ass for outstanding payment. I haven't received statements- only on request. they are billing me for collection fees which is due to they're own *********** staff, miscommunication between departments and lack of customer services. I have phoned, I have mailed, I have requested an appointment but they decided to hand me over. I am a disgruntled annoyed customer who at this point refuse to make any payments as I believe and have my proof that I am not in the wrong. I've settled my account. I didn't buy anything I don't owe anything. RCS has wasted enough of my time and energy and it's costing me money to contact them and get no results. RSC is *******- milking people for fees and getting away with it. be advised that when you use the mobile text system to retrieve balance outstanding that that amount is not really the amount outstanding. they create fees to make you pay.