RR
Rinay R
1 reviews | Active since Aug 2016
29 Mar 2021, 17:39
extremely poor and frustrating service
I got a my game credit card after 2 months of up and down call the new card application almost every day. I however received it now I tried to call the call center to do a credit advance however now they advise my card details is not reflecting and I must call back next week again. There service is extremely poor and frustrating.
Helpful (0)
Replies (7)0
Replies (7)RR
Rinay R's updateReviewer Update
30 Mar 2021, 05:34Still no reply
RR
Rinay R's update30 Mar 2021, 05:34
Reviewer Update
Still no reply
RCS's replyOfficial
30 Mar 2021, 09:10Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply30 Mar 2021, 09:10
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RR
Rinay R's updateReviewer Update
30 Mar 2021, 18:51No one has still contacted me
RR
Rinay R's update30 Mar 2021, 18:51
Reviewer Update
No one has still contacted me
RR
Rinay R's updateReviewer Update
31 Mar 2021, 16:49I have still not received a reply
RR
Rinay R's update31 Mar 2021, 16:49
Reviewer Update
I have still not received a reply
RR
Rinay R's updateReviewer Update
06 Apr 2021, 11:54I have still not received a reply
RR
Rinay R's update06 Apr 2021, 11:54
Reviewer Update
I have still not received a reply
RR
Rinay R's updateReviewer Update
13 Apr 2021, 04:39I have still not received any reply
RR
Rinay R's update13 Apr 2021, 04:39
Reviewer Update
I have still not received any reply
RR
Rinay R's updateReviewer Update
13 Apr 2021, 18:59I have still not received a reply
RR
Rinay R's update13 Apr 2021, 18:59
Reviewer Update
I have still not received a reply