Extremely Bad Service
<p>Good Day</p> <p> </p> <p>I'm writing this review with regards to a RCS account i had but was closed because i didnt use it, i opened the account for incase of an emergency for instance when there comes a time for me to use it when i really need it luckily for me i didnt have to make use of it for a quite a while almost more then a year however when i wanted to make use of it a couple of weeks ago it didnt work and i was embarressed so i contacted RCS and they said the account was closed.</p> <p> </p> <p>I rate this as disgustingly bad service why i say so is before they closed it they could havce alteast notified me and asked sir are you gonna use this account or not can we close it? but they didnt. I called them the other day and asked if i can reopen my account they said yes so i app**** online copmpleted all the neccesary details and send them all the required documents i havent heard from them since, i have done online applications four times during the last 3 weeks still i havent heard anything, my case is if they dont want to give me an account they can atleast send a email or call me and say sir your application has been unsuccesful but instead i get no feedback and have to wonder.</p> <p> </p> <p>So to conclude i would like some feedback soonest from them so that i can know ifi must try other options or places.</p> <p> </p> <p>Many thanks </p> <p>Kind regards </p> <p>Edward </p>
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
