Extremely bad service

Dear RCS

Last month I made a mere enquiry in debt review by doing an obligation free quote. To my horror this was not obligation free and debt review spread like wild fire accross all accounts leaving me extremely irritated. However, all that can be sorted out... the thing that frustrated me the most is the fact that by the 6th of this month, I had managed to obtain all the paperwork ... the 17.w ... yes RCS put a hold on my account on the 17th. Almost 2 weeks later.

That is extremely frustrating as the documentation was sent to consumer friend on the 6th. In fact, i possess the digital copy if paperwork as well.

Explain to me how is it that RCS uses outdated paperwork?

Since you took the liberty of putting a hold on my account 11 days after the issue was resolved, I expect you to remove it this morning still as you are causing me major inconvenience not to mention the embarrassment of my card declining!

Please provide me with a direct email address as I want this escalated and sorted out today!