EXTREMELY BAD CUSTOMER SERVICE. VERY UNPROFESSIONAL

<p>I app**** for an RCS Card a week ago and it was provisionally approved pending outstanding DOCUMENTS. I never heard back from them and then when I folloed up they said that they could not get hold of me therefore they declined my appliction. I ws told to reapply which I did and I was told again that my documents are all in order and that a Consultant would call me back. I was told this by lady Linda. Never heard back from them. Yesterday I spoke to Sikangela who promised me that I would hearback from them but no boday called me. I called again today and spoke to Justin who said my status is still on declined and I asked why as that is not what I was told. I told him to hurry as myairtime would cut. He put me on hold to follow up on the whatever he had to follow up on and my airtime cut. HE NEVER CALLED ME BACK to follow up. All that is happening is that they claim that they cannot get hold of me but nobody has called me except on the 17 June when I was asked about the transactions on my bank statement. I sent TWO emails to RCSCardNewBusiness on 19 June and they IGNORED my emails. I got no response from them. i even told Justin to call me on my 063 number as I work mostly from home. I also provided him AND Sikangela with an alternate number which is my daughter's but they never bother to call back.</p> <p>They claim that myapplication was declined as no one can get hold of me yet noone attempted calling me. Justin being the last consultant who did't bother to call back. They are very indifferent and very unprofessional. I used up a great deal of myairtime and that is all I have to show for my application with RCS</p>